Frequently Asked Questions
Important information about COVID-19 and safe working practices
As of 1 July 2020, NSW photographers are now able to re-commence studio and outdoor sessions following safe distancing and proper sanitising, pre and post-session.
To assure our valued clients and Sabii Photography are safe, we will continue to make decisions in line with advice from the Government and NSW Health in relation to COVID-19. Our number one priority is the health and wellbeing of our clientele. Whilst social distancing recommendations are in play, we will maintain 1.5 metres social distance wherever possible during your session. If you are feeling unwell please contact me to reschedule your session. For the safety of myself, my family and my clients please only reschedule your session once you have been well for 14 days.
Thank you so much to my clients for your patience, understanding and encouragement during this time.
Booking Your Session
WHERE ARE YOU LOCATED?
Sabii Photography is located in Sydney's Hills District but I travel to other areas of Sydney as well as the Central Coast, Nepean, Sutherland, Lower Blue Mountains, Hawkesbury and Camden. Please enquire about other areas as there will be a travel fee of $50 for areas more than 50km from the Hills District Sydney.
HOW DO YOU DESCRIBE YOUR STYLE?
Sabii Photography's style is emotive, colourful, fun, vibrant, genuine and a mix of candid and posed. I aim to capture portraits that tell your story, that make you feel the moment and aim to capture something that's unique about you. I want to create a memory of this time in your life. I specialise in child, teen, family and couple portraiture.
Choose from three curated collections starting from $550 or curate your own collection with a selection of wall art, albums and other products to showcase your portraits. The Sabii Photography Collection and Product Guide will be emailed to you when booking your session with the option to purchase beautiful printed products including framed art, canvas art and designer albums. Fine art prints start from $80 and Wall Display Collections start from $1,200.
HOW FAR IN ADVANCE SHOULD I BOOK A SESSION?
I suggest you book your desired session date four to six weeks in advance as sessions are booked in advance with certain months booking out fast. I recommend planning ahead to secure the date you want. Spring and Summer (September to February) are the most popular times of the year and the busiest. Autumn and Winter (March to August) are usually not as booked out so a perfect option if you want portraits wearing warmer clothing such as beautiful scarves and knits.
HOW DO I BOOK A SESSION?
You can book a session by filling in the Contact Form on the website under Contact. Choose from our three popular Collections or Curate your Collection. The session fee of $150 is to be paid when booking your session. Once all is confirmed I will email you the Sabii Photography Collection and Product Guide so you can have a look at the products you can purchase to display your session images in whether it be framed prints, canvas art, albums, wall display collections or digital collections. I will also arrange a date for the pre-session consultation which will be scheduled 2 weeks out from your session date.
WHEN IS THE BEST TIME TO BOOK A SESSION?
Several families and couples have booked me several times, some every year to document their growing family. It is wonderful to reconnect every year or two years to see the children grow.
WHEN IS PAYMENT DUE?
The Session Fee of $150 is payable when booking. If you are a Hills District local you have the option of paying cash to me when booking. Cash payments are still due at the time of booking to reserve your session date. Other session fee bookings will be payable through payment details provided when enquiring about a session. If the session is cancelled or rescheduled within a reasonable time frame, the deposit can be used towards a future session. If selecting one of the four Collections the balance of the Collection will be payable 1 week prior to your session date. For Curate your Collection the balance amount of your chosen wall or display products is required to be finalised when ordering your products. If you wish to set up a payment plan please discuss this with me. Products will only be released once all payments have been finalised.
About Your Session
WHERE WILL MY SESSION TAKE PLACE?
As I love outdoor portrait sessions I have a list of great locations no matter what area you live in. Whether you want long grassy fields, lush green forests, beaches or urban areas I will suggest a location that will be perfect for your session. If there is a location that is sentimental to you let me know when booking your session and I can check to make sure there is no restrictions or limitations when using that location as some areas/parks require fees and permits for professional photography. A pre-session questionnaire will be emailed to you to be filled in after you book. This is an important piece of information for me to make sure I plan your session to match your needs.
HOW LONG DOES A SESSION LAST?
Sessions last between 1-2 hours, although I am not going to be checking my watch every 5 minutes, I will work to create the perfect vision for your story. Sometimes this can be achieved in 30 minutes, the average is 1 hour. Mini sessions when offered throughout the year will be 30 minutes only.
WHAT CAN I EXPECT IN A PORTRAIT SESSION?
Portrait sessions are always fun and relaxed as I want you to be as natural as you can be. I want you to enjoy every aspect of your session so you will look back at the experience with great memories. I start with posed family setups, then individual shots. Not every child or adult likes to be posed so I let the child or adult explore the location and follow them around capturing them as they go. I find that even if they are not looking at the camera they will usually have a cheeky smile or be surprised by something they have found in tall grass or on the beach. I always provide suggestions and feedback for shoots so there is collaboration as we move through the session.
WHEN DO YOU SCHEDULE YOUR PORTRAIT SESSIONS?
Most portrait sessions are scheduled for weekends as most of my clients work full time and those are their free days. I always shoot in the last 2 hours of sunlight in the day, the time of day when the light is golden and glowing. I may also schedule younger child sessions during the morning as younger children tend to fare better with sessions in the morning as they are usually closer to sleep at sunset.
WHAT IF I NEED TO RESCHEDULE?
Events happen in our lives such as sickness and emergencies that mean you may need to cancel or postpone your session. If you need to do so please provide 24 hours notice via email firstname.lastname@example.org or by calling Kim on 0410 594 214. The session fee of $150 is non-refundable for cancellations but can be used to reschedule the session to a date in the future. If it rains I always leave some extra spots in my schedule for this reason so you will not need to wait 4-6 weeks for another date.
HOW MANY PHOTOGRAPHS DO YOU TAKE, DO WE GET TO HAVE THEM ALL?
Each session varies but I do take a few hundred in each 1-2 hour session. I try to aim for quality over quantity and I like to spend time to set up shots that I know you will love. After the session, I go through the images from the session and select the best to show to you in your online gallery. These are the images that tell the story of your session.
WHAT ABOUT RETOUCHING?
All images have standard retouching, removing blemishes, dry bits of grass in hair, fluff on clothing, and yes flies that are so common in Australian outdoor locations. More detailed retouching and edits will include an extra charge.
Getting Ready for Your Session
WHAT DO I WEAR?
I have a few guidelines for portrait session clothing. This is general advice and if you need more guidance please contact me and I can send you some visual examples. The best way to start thinking about what to wear is to look at your location.
Grassy fields and rural locations
I suggest you wear warmer natural-toned clothing and softer tones.
You can opt for bright tones or softer tones.
Go for pop colours so that you can be the feature against the urban backdrop.
Check out the portfolio to see what people have worn in each location. Start with one outfit then base the rest of the participants around that. In most cases, in family sessions, the mum selects an outfit and the colour tones are similar. Avoid using super bright neon colours as they tend to not photograph as well and can cause colour casts on skin. Avoid excessive jewellery and no sunglasses. Choose clothing that is not too restrictive as well as you will be sitting, crouching and moving in the session. Don't forget your feet as well, nice shoes that don't look ratty and polished bare feet can be perfect for beach portraits.
WHAT DO I DO BEFORE THE SESSION?
On the day of the session try to make sure you have a relaxing day. Sessions in the late afternoon, especially in summer are after 4:00 pm so children can get tired if they have a day of activities. Hair should be clean, brushed and tidy, bring a brush or comb with you in case we need to tidy up between shots. Faces need to be cleaned with a wet wipe beforehand and have some handy in case there is a need to spot clean clothing. Do not feed children lollies or sugary drinks before the session as they will end up getting tired after their sugar rush. Pack snacks that can be eaten if they need a break and that will not spill on clothing. A bottle of water is recommended as well.
After Your Session
HOW SOON AFTER THE SESSION CAN WE SEE OUR IMAGES?
I will upload one sneak peek image on social media a few days after your session. A password-protected online gallery will be ready for you to view your session images within two to three weeks from the session date. You will be able to select your favourite images in the gallery.
HOW LONG DO WE HAVE TO PLACE OUR ORDER?
You will have 4 weeks to place your order. Once you have selected your photos, your order will go into production. The online gallery will be deactivated after you have received all of your order.
HOW DO WE ORDER OUR PORTRAITS, WALL ART OR PRINTED PRODUCTS?
You will be able to order your favourite portraits online or you can choose to send the image numbers to me via email. As soon as payment is made the order will go into production. FULL payment is required when placing your order. If you wish to set up a payment plan please discuss this with me. Products will only be released once all payments have been finalised.
WHEN DO WE RECEIVE OUR ORDER?
Your finished wall art, prints and albums will be ready to be collected approximately 4-6 weeks after ordering. All portrait products will be required to be collected from Sabii Photography to ensure there is no damage to your beautiful products.
HOW LONG DO YOU KEEP OUR SESSION FILES?
Portrait session files are kept for 12 months from your session date. Orders can still be made during this time. After 12 months session files get moved to the permanent archives and a retrieval fee of $50 is required to be able to purchase more portraits after this time. This retrieval fee includes reactivating your online gallery.
WHAT ABOUT DIGITAL FILES?
As a gift to you, when you purchase wall or display art you receive the image/s as a complimentary digital download. Wall display collections, albums, digital collections and boxed collections will have the digital images presented in a bespoke USB box. E.g. An album may have 20 sides and you will receive the 20 images you select for the album complimentary with that collection. Digital files can only be purchased as a collection, no individual files will be available for purchase. Digital files can be used on social media and shared with family and friends. Digital images cannot be altered with your own filters or altered in any other way so as to protect the integrity of Sabii Photography's style. They cannot be used for promotion, marketing or advertising without the proper licensing consent and fee. Sabii Photography provides a print release with the digital files for printing.
MODEL RELEASE AND USAGE?
A Model Release is required to be signed before your session providing permission for Sabii Photography to use the images from your session for any promotional use, for posting on social media and blogs. All client/s of Sabii Photography are required to sign a Model Release prior to the day of the photoshoot. This provides the absolute and irrevocable right and unrestricted permission to use my visual image/s and/or the visual image/s of myself/family/child/ren, in the photograph(s) taken by Kim Gierdien of Sabii Photography. Permission to use those photographs in any form and media for advertising, trade, and any other lawful purposes – including permission to use the images for lawful internet sites/blogs for promotion of Sabii Photography. To use the images in portfolios, on blog sites, social media including Facebook, Instagram, Pinterest and other social media for marketing and promotion. When using the photos Sabii Photography will also contact the client/s to show how they will be used. If Sabii Photography intends to sell photos from the client session to any third party including stock collections, permission will be sought before any transaction occurs.
HOW CAN I CONTACT YOU?
I can be contacted via email email@example.com or phone Kim on 0410 594 214. Email is preferred so that I can keep track of all communication regarding your session and orders. You are welcome to call me in the lead up to your session or after your session if you have any questions about the packages.